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Apologies we are aware of a problem with Patient Access it is being fixed as soon as possible

Friends and Family Survey - We are dedicated to patient care and improving our service. We would like to hear your feedback about your experience. Please complete the Friends and Family Survey in Have your say.

On Line Access - Book Appointments, Order repeat prescriptions, message the surgery and view your coded medical record . Ask at reception for more details

The Surgery will be closed for the following Bank Holidays in 2017 - 2018.

28th August 2017

25th December 2017

26th December 2017

1st January 2018.

When We Are Closed

223794For urgent medical problems out- of-hours please ring 111. Calls are free from landlines and mobiles.

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, a walk-in centre or urgent care centre, a community nurse, an emergency dentist or a late-opening chemist.

This service is available 24 hours, 7 days a week.

The out-of-hours doctors are based at North Hampshire Urgent Care (NHUC) at the front of Basingstoke Hospital from 18:30 – 08:00. 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath or a suspected stroke constitute an emergency.  


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website