Jane leads the team in Reception to ensure our patients receive the best service possible.
When you contact us you will probably speak first to one of our reception team who will direct you to the most appropriate member of our health care team. Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses, please give them any information they ask you so that we can help you as quickly as possible. All information is treated in total confidence. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.