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Apologies we are aware of a problem with Patient Access it is being fixed as soon as possible

Friends and Family Survey - We are dedicated to patient care and improving our service. We would like to hear your feedback about your experience. Please complete the Friends and Family Survey in Have your say.

On Line Access - Book Appointments, Order repeat prescriptions, message the surgery and view your coded medical record . Ask at reception for more details

Test Resultsblood_taking

We are now able to send test results by text message as long as we have your mobile number on our system. We do not send INR results by text message. We may ask you to book a telephone consultation or a face to face appointment with us if we need to have a more detailed discussion about the results. Please don’t be alarmed.

If you are ringing for a result please phone after 11:00 and try to avoid Mondays as it is very busy.

Most results come back within 2-5 days. Some more specialist tests take longer. Microbiology tests often need 5-7 days to process.

Receptionists can give basic results over the phone. Often they are only able to give you the GP's succinct comments on the results. GPs can of course discuss the results in further detail.

If you have a test done please ensure you follow up on the result.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

You may find the following website useful to understand your test results

Laboratory Samples

If you are asked to leave a sample at the surgery please place your sample in the appropriate container in the sealed bag if this has been provided.

Please ensure that your name and date of birth is filled in on each container/bottle. It is important that neither the sample container nor the bag is soiled as, in that case, the lab will not examine it.

Samples are collected twice a day from each surgery with the last collection from Oakley at 14h30 and 14h45 from Overton. Testing of samples left after those times may not be reliable and no samples should be left after the Friday collection.


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